# JoeFlow — fact sheet

_Last updated: 2026-10-12 · The live version of this page is at `/press`; the contact block below
mirrors the platform's editable press settings and defaults are shown where unset._

## At a glance

| | |
| --- | --- |
| **Product** | JoeFlow — the all-in-one business operations platform |
| **Developer / publisher** | Bespoke Tech Solutions, LLC (MyBTS.io) |
| **One-liner** | Support, sales, and operations from one login: helpdesk, live chat and voice; CRM, catalog and invoicing; projects, procurement, inventory, assets, workforce, and training — every module included on every seat. |
| **Modules** | 24, every one included on every seat |
| **Deployment** | SaaS (multi-tenant cloud) or self-hosted (single-org, Docker Compose against your own Postgres) — the same codebase, flipped by one mode setting |
| **Industries** | 12 dedicated industry landing pages |
| **Pricing** | First workspace free · additional workspaces $49/mo · full seats $39/seat/mo billed annually ($49 monthly) · light seats $0, unlimited · 14-day free trial |
| **Business model** | Per-seat, no per-product stacking, no all-employee licensing requirement, no AI markups |

## What JoeFlow is

JoeFlow is an all-in-one business operations platform for small and mid-sized businesses: a
modern helpdesk (email in and out, live chat with an L1 bot, voice, SLA tiers, workforce
staffing), a CRM with deals and quotes, projects with client portals, invoicing with card pay
links, procurement, inventory, asset management, and staff training — in one login.

Every module ships on every seat. Admins toggle modules per workspace to fit the business; the
price never changes. Only ticketing, the dashboard, and settings are non-negotiable, because
everything else builds on them.

## The 24 modules

Ticketing · Live chat · Voice · Email · Knowledge base · CRM · Catalog & offers · Invoices ·
Flows · Projects · Training · AI copilots · Asset acquisition · Asset manager · Stock manager ·
Shipping · Appointments · Workforce · Tax · System health · Insights · Guild · Social ·
TaskJoe board

## Deployment flavors

- **SaaS** — multi-tenant cloud, org-scoped workspaces, platform billing through Stripe.
- **Self-hosted** — single-org in-house install: a Docker Compose stack against your own
  Postgres, with a first-run setup wizard. The same codebase as the cloud — the deployment
  mode is one environment setting — so an organization can start self-hosted, move to SaaS,
  or the reverse.

## Industry landing pages (12)

Construction management (contractors) · Roadside stands & cart vendors (farm-stand) · Skilled
trades · Field & property services · Auto detailing · Auto repair · Moving & hauling · Salon &
wellness · Tech & software · Professional services · Support organizations · Everything else
(general)

## Integrations & platform surfaces

- **BYOK everything** — payments through your own Stripe, outbound email through your own
  SMTP, voice and SMS through your own Twilio, AI through your own provider keys (OpenAI,
  Anthropic, or any compatible endpoint). No per-resolution fees, no AI meter.
- **REST API v1** — org-scoped API keys with granular scopes and per-key rate limits;
  read and write surfaces (contacts, invoices, payments, acquisition, assets, workforce, and
  more) plus incremental change feeds.
- **Outbound webhooks** — per-org subscriptions, HMAC-SHA256-signed deliveries with an
  automatic retry schedule.
- **MCP server** — Model Context Protocol over Streamable HTTP (JSON-RPC 2.0, protocol
  revision 2025-06-18) exposing JoeFlow tools to AI clients.
- **Sync & migration adapters** — Zendesk, Intercom, HubSpot, Salesforce, QuickBooks Online,
  Xero, Stripe Invoicing, Square, Shopify, Zoho Inventory, Snipe-IT, MaintainX, Deputy,
  When I Work, Google Calendar, Microsoft Calendar, ICS feeds, Procore, Buildertrend,
  UptimeRobot, Better Stack, Pingdom, TaxJar, Stripe Tax, and more.

## Pricing facts (as implemented)

- The **first organization workspace is free** — it activates immediately, no checkout.
- **Additional workspaces are $49/month** (integer cents `4900`, USD) collected through
  Stripe Checkout.
- **Full seats** are $39/seat/mo billed annually or $49 monthly (marketing figures on the
  landing page's Pricing section); **light seats** (read-only consumers, approvers,
  dashboard viewers) are $0 and unlimited.
- Every new account starts with a **14-day free trial**.
- JoeFlow never marks up payment processing — card fees are Stripe's, on the customer's own
  Stripe account.

## Brand at a glance

JoeFlow's identity is the **"Stream F" mark**: a glossy liquid-glass lowercase *f* in
teal/cyan on a near-black rounded tile, with a small source-node dot floating left of the
stem. The picked artwork is used as-is — it is never recolored, redrawn, or simplified.

- **Mark gradient family** — volt-cyan: `#0e7490` → `#5ce1f5` over near-black `#09090b`
  (deliberately distinct from violet AI-tool branding).
- **Grounds** — near-black `#09090b` (dark), off-white `#fafafa` (light).
- **UI accent family** — teal/cyan, matching the mark; the marketing surfaces and brand assets carry it end to end.
- **Logo files** — in the kit's `logos/` folder: the mark as SVG + 512 px PNG, and
  light/dark lockups. Crop only; do not recolor, distort, or rebuild.

## Usage terms (short form)

Press and editorial coverage of JoeFlow may use these assets freely. Credit "Bespoke Tech
Solutions" when republishing logos or key art. Do not recolor, distort, or rebuild the logo —
crop only. Commercial use outside editorial coverage, or any use implying endorsement, needs
written permission from Bespoke Tech Solutions, LLC.

## Press contact

- **Company:** Bespoke Tech Solutions, LLC
- **Contact:** Press contact
- **Email:** press@mybts.io

_(These three values are the defaults; the live press page reads them from the platform's
editable `press` settings and shows current values there.)_