Booking and rescheduling appointments

Booking and rescheduling appointments

Site visits, calls, and workshops — here is how the calendar works.

Booking

• Propose a time by ticket or email, or pick from a slot link we send you.
• Once confirmed, the appointment appears in the portal with date, time, and attendees.
• You receive a reminder before the appointment.

Rescheduling or cancelling

1. Open a ticket or reply to the confirmation email.
2. Give as much notice as you can — some appointments (site visits, on-site work) need lead time for travel and staffing.
3. We confirm the new slot in writing; the portal entry updates automatically.

No-shows and lateness

We hold arrival windows for on-site work. If we are running late you hear from us first — same courtesy in return keeps the day intact for everyone.

Need a recurring cadence (weekly check-in, monthly review)? Say so once and we will set the series up.