Bespoke Tech Solutions Help Center

Bespoke software development

Block hours: rollover and top-ups

Booking and rescheduling appointments

Browsing the service catalog

Choosing the right ticket priority

Consulting and staffing services

Deliverable approvals and sign-off

Escalating a stalled ticket

Frequently asked questions

Getting started with asset tracking

Getting started with billing

Getting started with contacts and deals

Getting started with flows

Getting started with insights

Getting started with live chat

Getting started with monitoring

Getting started with projects

Getting started with purchasing

Getting started with scheduling

Getting started with stock

Getting started with support tickets

Getting started with tax records

Getting started with the catalog

Getting started with the knowledge base

Getting started with workforce

Getting started with your workspace

How chat handoff works

How to use this help center

How we protect your data

How we track assets and work orders

Managed IT and infrastructure services

Managed services and block hours explained

Managed services or project work?

Managing your contacts

MediaManager: content and social media management

Product guide: community

Product guide: deals and pipelines

Product guide: flows

Product guide: insights

Product guide: live chat

Product guide: support tickets

Product guide: training

Purchase requests and approvals

Requesting a data export or deletion

Requesting work from your pool

Service levels and response times

Shifts, time-off, and staffing

Status, monitoring, and incident response

Stock and consumables

Submitting a support ticket

Tax records, liability, and documents

Tracking your project

Understanding your invoice

Updating your account details

Using invoices and payments: the day-to-day

Using status and incident reports

Using stock levels and reorders

Using tax exports and documents

Using the appointment calendar

Using the purchase register

Using the roster: approvals, swaps, and cover

Using work orders

Ways to pay your invoice

Welcome to Bespoke Tech Solutions

What the chat widget covers

Who to contact for what

Your first week with us