How we protect your data

Updated 10/19/2026

How we protect your data

The short version of our security posture, without the jargon.

Access

  • Your data is accessible only to staff assigned to your account, on a need-to-work basis.
  • Access is individual and logged — no shared logins.
  • Credentials you share with us move through a secure handoff, never plain email, and are rotated off when work ends.

Handling

  • Work happens in managed systems, not on personal laptops in isolation.
  • Backups run on a schedule and restores are tested.
  • Anything sensitive is minimized: we keep only what the work needs.

People

  • Staff are trained on handling client data, and offboarding revokes access the same day.
  • Incidents have a defined response process — if something ever affects your data, you hear it from us first, fast, with facts.

Want the detail behind any of these lines? Ask and we will walk you through it — a security review call is a normal request, not an unusual one.

Account & security / How we protect your data

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