Stock and consumables

Stock and consumables

For clients where we manage physical stock: spares, consumables, and parts.

Checking availability

Ask in a ticket or via chat — we can confirm on-hand quantity and location from the stock register in minutes. For recurring needs, we set a minimum level and reorder before you run out.

Requesting stock

1. Open a Normal ticket: item, quantity, where it should go.
2. We confirm availability and a delivery or pickup time.
3. Usage is logged against your account where your agreement includes stock handling.

Low-stock alerts

We watch levels on managed items and flag before they run dry. If your own team also draws from the same stock, tell us — alerts only work when the register reflects reality.

Bulk or one-off purchases outside the standing list get quoted first, same as any other spend.